Frequently Asked Questions
Contact Us page.
Our Sydney office is open Mondays to Fridays from 9AM to 5PM, excluding public holidays. We are located in Potts Point. Please find our address via our ‘Request a Quote’ form or send us an email at translation@langpro.com.au. We will endeavour to reply within one working day.
You may scan a copy of your documents or simply take a photo of it, as long as the text is legible. You may then upload your documents via our translation@langpro.com.au or upload your documents via the ‘Request a Quote’ form. We have set rates for standard documents like birth certificates, police clearances, marriage certificates etc... However we can offer discounts if you can send the documents for processing all at once. The total costs will be shown in your individual quote.
The work and costs involved for a translation project can vary greatly. Please contact us for a free quote via email come into our office to show us your documents, or if you need us to sight the original. However, a scan or photo is sufficient in most cases, and it is not necessary for us to view the original document or documents. This makes it easy for clients who are based overseas, when booking their translations.
Yes, you can email and request for an urgent turnaround. We will endeavour to provide your translations within 24 hours. Depending on the number and type of source document(s), we will advise whether a 24 hours turnaround is possible.
If you require an urgent translation, you can send us an contact us to discuss these options to ensure that your audience is receiving the message you wish to deliver.
All our translators are professional linguists with years of experience and bound by a Code of Ethics promising to uphold accuracy. We also offer extra services such as independent checking, where an additional independent translator checks the translation and offers comments to the translator, or back-translation, where the translations are translated back into the original language and then compared and reconciled. Please